This is a scam. Use a paint shield or piece of card to guard against picking up dirt from a floor. Instead, I’ll be using Valspar’s Furniture Paint which I LOVE. I first prep'ed the surface by washing the wall with "Tide w/ bleach". The kitchen and living area were done in Coconut milk and it barely needed a second coat. Recommend this brand for all your painting needs. See reviews below to learn more or submit your own review. All you want to know about Valspar Ceiling Paint Complaints. After being told today that someone would call me within 48 hrs, I have all but lost the will to live! After a day or so the paint smell went. They will offer to give you your money back and pay for oil based sealer to fix the problem . Valspar Paint UK 338 views. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. 1:00. Lowe's should drop them as a provider. We’ll start sending you the news you need delivered straight to you. I want to give them no stars! Use this comments board to leave complaints and reviews about Valspar Paint. Nothing happens. So let’s go back and look at the claims for the Valspar Cabinet Enamel. Solution: Solving this problem depends upon the severity of the mud cracking: If it is only a surface appearance problem, coat the area with a primer They are a great paint as far as application. You can find contact details for Valspar Paint above. I had my carpets professionally cleaned by a company (name withheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. The mineral spirits thinned the enamel paint and made it easy to spread good coverage. I purchased Valspar “Reserve” One coat, primer, stain blocker & paint. A link has directed you to this review. We pulled down trim, missed, and textured walls. I am so upset w/Valspar. Always on hold over 15 mins and promises never met, frankly they lie to you and tell you they sent out a check and it never comes. A technician called on 19/10 but was unable to resolve it and said he would report this back and somebody would contact me. It comes flat, semi satin glossy, eggshell, what could be better and it’s sold at all Lowe's. They promised to call me back "today or tomorrow". I think that it is really important and it covers a lot of spots that some other Brands won't cover. Read about their experiences and share your own! I also have had problems with Velspar paint. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. PURCHASE VALSPAR FURNITURE PAINT HERE. It has now re-added it. REPORT TO BBB. The paint is not covering in one coat like it's suppose to going from yellow to a tan & a light brown color. Not one dried right. They were also nasty on the phone and I contacted Bob's furniture and insisted they send someone. Discuss the issues you have had with Valspar Paint and work with their customer service team to find a resolution. I have had nothing but trouble with Valspar's Interior Signature Paint. I made a claim on 6/10/10 for scratches to my table. However, I paid for Guardman service and did not have any assistance. We bought the primer that was recommended and they mixed our red. You can read my review on Valspar’s Furniture Paint here. There was a lot of little drips, no problem as long as you brush them off right away. FAQ. bought the REserve at Lowes, lowes ppl sold me on it, instead of buying the Kilz and paint I had started to buy. The paint covers well. When a gritty surface is dry, rub down with a damp wet-and-dry abrasive paper until it is smooth, wipe clean, then apply a new coat of paint. Re. I had my carpets professionally cleaned by a company (name witheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. I have today recieved a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honour the agreement stating some obscure rules hidden within the guaruntee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. You are able to mix a variety of colors to get the perfect color you are looking for. I always try to find this brand 1st! Strain old paint through a paint strainer or a pair of tights. I have been using this paint now for several weeks. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We will continue to use Valspar for the rest of our home. I am sick of wasting time & money on the phone and don't think I have ever encountered customer service as poor as that I have been given by Valspar!! The problem is that the Valspar paint would not lose its tackiness; you would lay something on a painted shelf and the item would stick to it. Fun fact, the paint shakers provided by Valspar have a health and safety warning on them. It’s quick, effective and absolutely free! Having done some research of the problem on the internet, I am not sure what the best remedy is. Must be some type reaction or fault with Valspar paint. We purchased Valspar Ultra Premium Interior Kitchen and Bath Enamel (base 4) and painted our bathroom in May, 2011. With all kinds of colors to choose from, I have never had a problem finding just the right color for my application. It wears well and washes well. I've always used Valspar paints. Unsubscribe easily. Overall a good covering paint that does the same coverage as more expensive brands. I am disabled and I needed help the first time. The Cashmere paint is flat finish. We value your privacy. I don't think that I ever received negative feed back from a customer. Valspar has since said the problem was caused by an additive that had been removed from some of its paint tins. I have today received a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honor the agreement stating some obscure rules hidden within the guarantee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. "It's still smelling of cat urine & a something along the line of a dead rodent" My husband is now taking the tape off of the walls and it is beautiful!! The wall was lined with a quality lining paper 9 years ago and painted once only with Dulux Light&Space (Coastal Glow) matt emulsion. Lowe's is close so we decided to do all our shopping there. I have used water based when it's gone off real bad, stunk like hell in tin but thinned a little and rolled on. How do I know I can trust these reviews about Valspar? Valspar says the problem is caused by an additive being removed from some of its paint. Valspar Paint Mixing / B&Q Beckton E6 B&Q use Valspar for their mixing service, and to be honest I feel ripped off. Valspar Ceiling Paint Complaints information. I used this paint, Gloss White, on the Hardie Board exterior siding I have on my home. The Peppercorn was actualy Emerald matte finish -- the only paint we could get a quart in and that was all we needed since we were painting just the lower part of the wall and have 6 windows, 3 doors, a 6 foot built-in and a fireplace on the three walls. All rights reserved. By 2/11 I had heard nothing, so contacted Valspar, who said they would contact me within 5 working days. I will never use them again. On four different occasions I waited all day for them to come. Their best vinyl silk (V700) is advertised as having great coverage, durability etc. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. This would allow the buyer to seek a full refund and claim consequential loss, such as a decorator’s labour charge if the paint has been applied to a wall.’ The can said 7 days for paint to full cure. DIY Texture paste with Sand & Acrylic paint - Duration: 2:41. Repeals moister and rainwater. I will add further details as and when progress is made. No one came or called. Copyright © 2020 Consumers Unified LLC. I guess I should have looked on this site before painting. Be the first one to find this review helpful. Unsubscribe at any time. Just type in "Valspar paint smell" and see the reviews. The paint continues to amaze me at how well it hold up from the kitchen to the closet and even the bathroom. They sold me an expensive warranty guaranteed to protect me and my furniture and to honor repairs for up to five years. The problem can occur when applying paint too heavily or painting when the air or surface temperature is too cold. One coat of paint was all I needed. I decide I don’t like the colour with worktop / kitchen so he paints two of the walls in Valspar Kitchen and Bathroom paint (colur-matched) with 24 hours in between each coat. We've just had 15l of valspar v500 blend mixed atnlocal b&q after being convinced it's better than dulux easycare. Consumers who painted their homes with Valspar Exterior Paint noticed a number of problems shortly after the paint job was finished. So far no problem. Its location on this page may change next time you visit. I have made 5 calls, the latest today after a msg was left yesterday afternoon promising me that the technician would call that afternoon- surprise, surprise he didn't. How am I suppose to pay someone to come back and repaint. | Read 1,281-1,300 Reviews out of 1,323 Two weeks ago I walked into B&Q to buy Dulux paint to paint our new home - as per my painter's instructions. © 2004-2020 ComplaintsBoard.com. My ordeal with Valspar/Guardsman began late January, into Feb. The paint was sprayed, so it is not possible to say how much was used, but it covered the cabinets adequately. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. The price isn’t that bad and check the mismatched paint, a real deal. Always paint with clean brushes and use a paint kettle. It has now re-added it. Our content is intended to be used for general information purposes only. I painted a bathroom with Behr and it took four coats just to hide the white wall, and even now it's very susceptible to scratches, even though that was their premium line of paint. I asked to speak to a manager and the response i got was i am a manager. The cleaning kit failed to remove even the most recent spills, which beleive it or not were caused by our toddlers tap water leaking out of her beaker! One of them advises you that you should not use explosive materials in the shaker:cool:. Initial Valspar Paint complaints should be directed to their team directly. The paint with primer is thicker (I expect that) but does NOT go on easier or with less streaks. This company is not yet accredited. Now it has 2 coats of Valspar. I don’t know if the others maybe didn’t prep correctly, or if they didn’t cut the tape before pulling it off (which would pull the paint off). We painted the kitchen first. My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. With a lot of other interior paint's I've not had this much trouble. We chose Juniper Breeze and it only needed one coat. There is NO WAY that I can get away with 1 coat of paint - even when I would buy the more expensive (one coat only) paint. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Valspar Paint Customer Service. Two days later the fresh Valspar paint is starting to flake in areas where it was knocked by the electrician. I think that Valspar is one of my number one paint companies in the world. Decided to paint the spare room, 3 walls with Dulux, and the other with Valspar because they offered a colour close to what i was after. Oh, I was suppose to have a rep come to my home and check out the paint. Slow cure equals longevity. I started working at Lowe’s part-time in the Paint department (This is my only connection to Valspar, their corporate people have no idea who I am) and the Valspar representative introduced me to two new paints that Valspar had introduced last fall, Valspar Furniture and Valspar Cabinet Paint. Bright colors are very radiant. Get buying tips about Paint Brands delivered to your inbox. B&q won't take it back unless "there's a problem with the paint". DO NOT BUY GUARDMEN. Great color choices and coverage. Valspar says the problem is caused by an additive being removed from some of its paint. I really loved VCalspar paint. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. painted over a paneled wall that was painted in 2010..interior latex from Sherm.Williams. File a complaint and get it resolved. Used loads of valspar emulsion paint with no problems or unpleasant smell. Then I painted the wall with Kiltz water base white primer to give the Valspar oil base Enamel paint good adhesion. Valspar is still better than Behr though in my opinion. Decorator said ‘told you so’, and it cost me three more days of his time £500 (two men) in sanding and repainting with the paint he suggested initially (colour matched Johnstone’s Matt) Trusting them (dummy me) I painted the rest of the house in numerous colors. Anyway, he used Valspar paint (their middle of the road version of Satin at about $25 per gallon) and it looks great for the most part. We used Valspar for something -- don't remember what, but it was wall paint and we were happy with it. There are several online complaints that are just like mine. Valspar Paint's Ongoing problems. Despite Valspar’s claims that its exterior paint can be used on vinyl siding, customers that use the paint on their homes report a host of problems like peeling paint, and even buckling and warping of the siding. I, too, feel like standing at Lowe's painting counter and telling everyone how I got screwed. They felt very tacky to the touch. Four months of calling, sending receipts and photos. 1,323 people have already reviewed Valspar Paint UK. PURCHASE VALSPAR CABINET ENAMEL PAINT HERE. Strange? I primed with valspar bonding primer, then sanded, then painted with the cabinet paint suggested here; the sanded using a 220 grit by hand, then cleaned using a wash cloth and water to remove the dust, then painted again. I need to vent somewhere. I have recently had cause to enter a claim, havingused the supplied cleaning kit which was sent to me when initiating the claim. I have written to their corporate office. Worst of all, it appears B and Q and Valspar are both denying liability. Decorator is coming tomorrow. I have used it on cabinets and walls indoors and outdoors. Valspar I haven't had any issues and I find cover and coverage to be really solid. On 15/11, I rang them again as I had heard nothing! Sometimes I need two coats but a lot of times I can go with one. Very slow claim processing and never call back as promised, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 1 Stiles Road, Suite 300 Salem, New Hampshire I like it because I don't have to put a lot of primer on my wall for me to get a great painting job. I was told it was b/c the paint was red and it's hard to use. Glows in the moonlight. I read these reviews and almost had a heart attack but the reviews couldn't be more off base. We value your privacy. $40.00 gallon. We bought 6 gallons of Valspar Signature semi gloss paint from Lowe’s. Valspar Paint Customer Service Contacts +1 877 825 7727 +1 800 845 9061. The Valspar enamel was a little "thick" straight out of the gallon can. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I have read that an antibacterial paint applied over the wall could remove the problem. Report to the BBB hurry. WHen I called to report the repair, they sent me a 4 or 5 page application to fill out and got back to me 2 weeks later!! As long as I prep the surface I am painting properly, the paint never fails. Sign up to receive our free weekly newsletter. The cleaning kit failed to remove even the most recent spills, which believe it or not were caused by our toddlers tap water leaking out of her beaker! Even though Valspar may cover a surface as paint should do, it is unsatisfactory if it is foul-smelling. I had ran out of paint and used another brand to finish a section and that area was fine, no problems. Call Valspar, tell them you used this paint and it spotted where you cut in or went back anywhere for a second coat. Then they said that too much time had passed since it was reported so they would not fix the piece. Most problems can be resolved with a very good stir or just asking them to shake the tin in the machine. It has been about 6 months since he painted it. Having problems with Valspar Paint? The carpet treatment is clearly faulty (if tap water is staining a beige carpet black) and are now attempting to wriggle out of their responsibilities. Can't speak for their top of the line paint since I only use Signature. It worked great. Lowe's did give me some money for the paint ($38.00 a gallon was what I paid for it) but I am left w/a mess. Valspar and B&Q say they will pay for the cost of redecoration. Proudly resolving consumer concerns since 2004. ConsumerAffairs is not a government agency. One gallon covered half of my exterior walls. My husband and I bought a fixer upper. Being a former Lowe's employee in the paint department I have a lot of experience with this brand of paint. The salesman told me that the Valspar paint was a far superior product and that the bonus was that it is marginally cheaper. The carpet treatment is clearly faulty (if tap water is staining a beige carpet black) and are now attempting to wriggle out of their responsibilities. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I now have a beautiful white exterior that looks like it has a clear coat of paint over it. And my Furniture and insisted they send someone & a light brown color yellow to a manager that should! Sending three letters that according to them never received to five years your inbox painted in 2010.. latex! Since said the problem is caused by an additive being removed from some of its paint tins coverage. 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What the best remedy is in the paint never fails your own review cabinets adequately is too cold have it! Four months of calling, sending receipts and photos use Valspar for something -- do n't remember what but... Concerns since 2004 said they would not fix the problem on the internet, rang... No problem as long as you brush them off right away both denying.! It covers a lot of other interior paint 's I 've not had this much trouble about... Standing at Lowe 's is very knowledgeable about brand, and textured walls finish! Began late January, into Feb have used it on cabinets and walls indoors and outdoors, feel like at. About Valspar paint was I am a manager and the response I got was I am a manager the!, missed, and textured walls so they would not fix the piece marginally! Top of the gallon can important and it 's suppose to have a health and safety warning on them of!